Shipping Policy

Introduction: This shipping policy (“Policy”) outlines the shipping methods and delivery times for Decoden Cream. By placing an order on our website, you agree to this Policy.

Shipping Methods: We ship to most countries worldwide. Available shipping options and prices are displayed at checkout. We reserve the right to change these options and prices without notice.

Delivery Times: Delivery times vary based on your location and chosen shipping method. Estimated delivery times are shown at checkout. We are not responsible for delays caused by shipping carriers or customs.

Order Processing: Orders are processed within 1-3 business days. Orders placed on weekends or holidays will be processed on the next business day.

Order Tracking: Once your order ships, we will email you a tracking number. You can track your order on the shipping carrier’s website using this number.

Shipping Addresses: Ensure your shipping address is accurate and complete. We are not responsible for delays or delivery issues due to incorrect or incomplete addresses.

International Shipping: For international orders, customers are responsible for any customs fees or import duties imposed by their country.

Shipping Damage: If your order is damaged during shipping, contact us within 5 days of receiving it. We may require photographic evidence of the damage.

Order Cancellation: Orders may be cancelled or refunded at our discretion. To cancel or modify your order, please contact us as soon as possible.

Changes to Policy: Decoden Cream reserves the right to modify this Policy at any time without notice. Changes will be posted on our website. By continuing to place orders after any changes, you agree to the revised Policy.